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Services for Foreign Residents
Gifu Prefecture Volunteer Medical Interpreter Dispatch System

Gifu Prefecture assists residents with limited Japanese language ability by providing a system whereby volunteer medical interpreters, at the request of the medical institution, will be dispatched to hospitals, so that patients can undergo medical consultations with peace of mind. Languages available are Portuguese, Chinese and Tagalog. 

During the 2012-2013 and 2013-2014 financial years this system was conducted under the name 'Volunteer medical interpreter dispatch system trial', however the trial period has finished, the system name has changed to the above name, and is a full-scale operation.


1. Volunteer medical interpreter dispatch system operation commencement

From 1 April 2014 (Tuesday)



2. Medical institutions accepting dispatch medical interpreters (as of 1 April 2017)


  • Gifu University School of Medicine (Gifu City)
  • Gifu Prefecture General Medical Center (Gifu City)
  • Gifu Municipal Hospital (Gifu City)
  • Japanese Red Cross Gifu Hospital (Gifu City)
  • Matsunami Health Promotion Clinic Center (Kasamatsu Town)
  • Matsunami General Hospital (Kasamatsu Town)
  • Tokai Central Hospital (Kakamigahara City)
  • Chuno Kosei Hospital (Seki City)
  • Kizawa Memorial Hospital (Minokamo City)
  • Kishokai Medical Corporation Rose Bell Clinic (Kani City)
  • Matsubara Optometrist (Ikeda Town)
  • Gifu Prefectural Tajimi Hospital (Tajimi City)
  • Shin Kani Clinic (Kani City)
  • Asahi University Shigakubu Fuzoku Hospital (Mizuho City)
  • NAGARA Medical Center (Gifu City)
  • Gifu Central Hospital(Gifu City)


3. Dispatch volunteer medical interpreters (as of 12 January 2018)

Interpreters have all been registered upon passing an exam carried out by the GIC.

There are 59 volunteers altogether for the following languages- Portuguese (20) Chinese (28) Tagalog (11).



4. Volunteer medical interpreter dispatch procedure

1. The medical institution will lodge an application to the GIC (Gifu International Center) for a volunteer medical interpreter, as a rule, by 3 days prior to the earliest desired dispatch date.

2. The GIC chooses a volunteer who fits the request from the list of registered volunteers.

3. Medical interpreting will occur on the requested day and time at the medical institution that requested the dispatch. Interpretation is available for about 2 hours per session.


5. Reimbursement for volunteer medical interpreters

Under this system the requesting hospital or the patient is responsible for reimbursement.

Reimbursement is set at 3,000 yen per visit, including transportation expenses.